The specimen processor is responsible for accessioning, specimen processing, answering phones, and faxing results upon request, report distribution and basic phlebotomy skills. Complete assignments with accuracy in a timely manner without compromising the quality of the patient sample. Exercise good judgment in recognizing and correcting irregularities and/or unusual requests. Perform other miscellaneous duties or special projects as assigned. Comply with all aspects of the job according to written procedure.
ESSENTIAL DUTIES AND JOB FUNCTIONS
1) Answers telephones, responds to inquiries regarding status of testing, giving out results, transferring calls as necessary, answering all inquires in a polite and efficient manner.
2) Print reports and fax to appropriate doctors and facilities.
3) Receives samples from couriers, patients. Handle patient's samples in an appropriate and efficient manner. Deliver specimens to the appropriate area of the laboratory. Distributes STAT requests in a timely as well as appropriate manner.
4) Accessions patient information accurately into Laboratory computer system. Check all requisitions for accurate patient information. Consult with Supervisor when unclear or unusual requests are received. Notifies physicians, nursing units, clinics etc. when sample received is either inappropriate for testing or otherwise compromised.
5) Independently resolves problems encountered in routine work. Recognizes problems or requests which require Supervisor and/or Technologist assistance when appropriate.
6) Keeps work areas well stocked with necessary supplies and notifies appropriate personnel when inventory levels are low. Must keep all work areas clean and dispose of all waste appropriately.
7) Keeps current with all laboratory procedures, techniques and changes in all areas of the laboratory.
8) Follows all departmental policies regarding attendance, dress code, punctuality and health and safety including but not limited to HIPPA and OSHA guidelines.
9) Communicates with physicians, nurses, visitors and other laboratory/ hospital staff in a cooperative and courteous manner. Respond and resolve and issues or needs in a timely manner.
10) Understands patient care and laboratory priorities and independently assists others to ensure efficient workflow.
11) Report promptly to Supervisor or Lead any abnormal circumstances with equipment, machinery or other problems that may exist in a prompt manner.
12) Maintains all logs, records and data etc. in a legible and precise manner.
13) Performs other duties as assigned.
Qualifications: High school diploma/GED. Minimum 6 months processing experience. Please do not apply if you do not have experience in a clinical laboratory setting.
If you qualify for the position, please apply by sending your resume to employment@unitedwestlabs.com
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